Lectric eBikes: warranty, returns and service

About Lectric

Lectric sells e-bikes under its own brand. This page covers how you buy from Lectric, how service works, and what its own warranty and return pages say, so you can compare it with other makers before you choose a bike. The details below were checked on 23 October 2026 and are summarised from Lectric's pages, linked at the end of each section. Check the maker's page for anything that changed since.

How you buy and get service

Sold online direct from lectricebikes.com. A network of certified partner bike shops handles service. Certified partner bike shops nationwide. Owners contact Lectric support first, which coordinates parts and instructions before a shop visit. The page does not state the number of shops or mention mobile service. (source)

Warranty

One year on frame, motor, controller and battery from original delivery to the first owner. Wear parts and accessories are excluded. (source)

Returns

Bikes ineligible after 14 days in your possession. Must be unused, in original packaging and approved in writing. Restocking fee up to $300 at Lectric's discretion; buyer pays return shipping. (source)

Before you order

Read the return terms for who pays shipping and what fees apply, because those costs can matter more than the headline number of days. Check that the bike's class and top speed are allowed where you ride. Then find out how far you are from the nearest shop or mobile mechanic that will work on a Lectric bike. We compare published policies and have not bought bikes from Lectric for this page.

Bikes we list

We list 3 Lectric models, each checked against the maker's own pages: XP4 (a folding e-bike), XP Trike2 (a folding trike), XPress2 (a step-through commuter). Specs, weight and the maker's price are on each bike page.

Visit Lectric's site. Some links on EbikePost are affiliate links; see the affiliate disclosure.