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Trek: warranty, returns and service

Last checked Oct 24, 2026 · By EbikePost editors

Status note

CPSC recall 26-220 (Jan 29, 2026): about 19,890 Trek FX+ 1 and Electra Townie Go! e-bikes, rear wheel bolts can break; free dealer repair. A separate CPSC recall 26-138 (Dec 11, 2025) covers about 700 model year 2026 Domane+ and Checkpoint+ e-bikes for loose chainring bolts. source (Jan 29, 2026)

How you get service

Sold through Trek retailers and online at trekbikes.com, with in-store pickup or direct-to-home shipping. Trek bikes bought through an authorized dealer carry the warranty.. Product pages cite 3,000+ Trek retailers for advice, service and support. Warranty claims go through an authorized Trek retailer or distributor.source

Warranty

Frame and rigid fork lifetime for the original owner; parts and accessories, paint and decals 2 years; subsequent owners get 3 years on the frame and fork. The current policy does not name e-bike motors or batteries separately.source

Returns

Bikes bought on trekbikes.com can be returned within 30 days in like-new condition (e-bikes in the original box; Fetch+, Allant+, Loft and Ponto Go! are excluded from free return shipping). In-store purchases follow the individual retailer's rules.source

Visit Trek's site

Trek bikes we track

We compare makers' published specs, warranties and return policies; we don't ride the bikes. How we score →

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