Rad Power Bikes: warranty, returns and service

About Rad Power Bikes

Rad Power Bikes sells e-bikes under its own brand. This page covers how you buy from Rad Power Bikes, how service works, and what its own warranty and return pages say, so you can compare it with other makers before you choose a bike. The details below were checked on 23 October 2026 and are summarised from Rad Power Bikes' pages, linked at the end of each section. Check the maker's page for anything that changed since.

How you buy and get service

Sold online direct from radpowerbikes.com, in Rad retail stores and through local bike shop partners. Rad Mobile Service and velofix mobile mechanics (availability depends on zip code), Rad retail stores and local bike shop partners. (source)

Warranty

For products bought after 15 May 2026: frame and listed components 2 years; battery 2 years or 300 recharge cycles; pedals, drivetrain and saddle 1 year. Products bought before 15 Dec 2025 are handled differently (see the status note). (source)

Returns

30 days from receipt for new bikes in original packaging (under 20 miles if used). Return shipping at cost plus a 30% restocking fee are deducted from the refund. (source)

Ownership status

Rad Power Bikes, Inc. filed for Chapter 11 bankruptcy on 15 Dec 2025 and sold substantially all assets; the Rad Power Bikes brand has been under new ownership (Rad Life Mobility, part of Life EV) since 27 Feb 2026. Rad's warranty page says the current owner has no obligation to provide warranty or other service for products bought before 15 Dec 2025, and that claims on those bikes go through the bankruptcy process; its support page says it cannot support warranty requests for products bought before that date. The warranty above applies to products bought after 15 May 2026. (source, checked 23 October 2026)

Before you order

Read the return terms for who pays shipping and what fees apply, because those costs can matter more than the headline number of days. Check that the bike's class and top speed are allowed where you ride. Then find out how far you are from the nearest shop or mobile mechanic that will work on a Rad Power Bikes bike. We compare published policies and have not bought bikes from Rad Power Bikes for this page.

Bikes we list

We list 3 Rad Power Bikes models, each checked against the maker's own pages: RadWagon 5 (a cargo bike), RadExpand 5 Plus (a folding fat-tire step-through), Radster Trail (a fat-tire mountain e-bike). Specs, weight and the maker's price are on each bike page.

Visit Rad Power Bikes' site. Some links on EbikePost are affiliate links; see the affiliate disclosure.