Gotrax eCargo: specs, fit, warranty and alternatives
Last checked Oct 24, 2026 · By EbikePost editors
We compare makers' published specs, warranties and return policies; we don't ride the bikes. How we score →
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Style photoQuick facts
- Class
- Class 2
- Motor
- Rear hub
- Battery
- 499 Wh
- Claimed range
- Up to 50 mi
- Weight
- 61 lb
- Max rider
- 264 lb
- Rider height
- Not stated
- Maker price
- $698
Maker price checked Oct 24, 2026 · source
The maker's page showed this bike as sold out when we checked on Oct 24, 2026, so it isn't in our picks right now.
Spec scores by use case
Based on 4 of 7 specs. Our score of published specs, not a road test. How we score
Based on 2 of 5 specs. Our score of published specs, not a road test. How we score
Based on 1 of 5 specs. Our score of published specs, not a road test. How we score
Based on 1 of 4 specs. Our score of published specs, not a road test. How we score
Based on 4 of 4 specs. Our score of published specs, not a road test. How we score
Based on 2 of 5 specs. Our score of published specs, not a road test. How we score
Based on 2 of 4 specs. Our score of published specs, not a road test. How we score
Suits
- A 20 x 3 in cargo bike under $700
- A 264 lb total weight limit (also listed as payload)
- Short trips needing a 20 mph throttle limit
Skip it if
- You want a stated battery removal or brake type: the page does not give them
- You need a UL certification: none is stated on the page
Full specs
Motor & power
| Class | Class 2 |
|---|---|
| Motor | Rear hub |
| Motor power | 500 W |
| Sensor | Not stated |
| Throttle | Yes |
| Top assisted speed | 20 mph |
| Gears | 7 |
Battery & range
| Battery | 499 Wh |
|---|---|
| Removable | Not stated |
| Second battery option | Not stated |
| Claimed range | Up to 50 mi |
Size, fit & weight
| Frame | Not stated |
|---|---|
| Rider height | Not stated |
| Max rider | 264 lb |
| Max payload | Not stated |
| Weight | 61 lb |
| Folded size | Doesn't fold |
| Wheels × tires | 20" × 3" |
| Passenger | Not stated |
Range estimate
Range estimator
Estimate, not a test. Real range varies.
About 18–26 miles
Maker's claimed range: Up to 50 mi
Assumptions (rule-of-thumb estimates)
- 90% of rated Wh is usable.
- Wh per mile at 180 lb, flat, ~15 mph: low 12, medium 17, high 24, throttle 30.
- +2.5% energy per 10 lb above 180 lb.
- Terrain ×1/1.15/1.35; speed ×0.92/1/1.25; cold ×1.1/1.3.
- Shown as a ±18% band; this setup uses about 20 Wh per mile.
Warranty, returns and service
Returns
31 days · restocking: 25% for opened or lightly used bikes under 20 miles; none for unopened
Return policy sourceService
Direct only
Warranty claims go through support@gotrax.com or an online claim form with proof of purchase and photos or video. The warranty page does not mention partner bike shops and says Gotrax does not pay local shop installation fees. Gotrax brand page
Is it legal where you live?
This is general information, not legal advice. Rebates near you →
Compare with
Alternatives
FAQ
Is the Gotrax eCargo legal in my state?
It's listed as Class 2. Use the law checker above for your state's rules. This is general information, not legal advice.
How far will it really go?
The maker claims Up to 50 mi. Our estimator gives a band for your weight, terrain and assist level; real range varies.
Is the battery certified?
UL 2849 status: Not stated by maker. Use the maker's charger and follow the manual. See CPSC micromobility safety.
Which use case does it score best for?
See the Spec scores above: one per use case, each from published specs only.
Sources (3)
- Gotrax eCargo product page (class 2 derived from the stated 20 mph top speed with thumb throttle; $698 sale price with $899 regular price, shown as sold out on 2026-10-24; 48V 10.4Ah, 499 Wh computed as V x Ah; 264 lb is the total weight limit, also listed as payload; frame style not stated, step-through is not confirmed)
- Warranty policy
- Return policy
Last checked Oct 24, 2026